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Frequently Asked Questions

Whisk Frequently Asked Questions

 

What is the format of your classes?

We offer both Hands-On and Interactive classes.  

  • Hands-On: In Whisk’s Hands-On classes, you will work with our chef to create a meal that you will enjoy at the end of class. For Hands-On classes, we recommend that you wear comfortable clothing and closed toed shoes as you will be in the kitchen cooking with us hands-on.
  • Interactive: In Whisk’s Interactive classes, you get to sit back and learn from our chef instructors! We will demonstrate how to make the recipes, explaining the techniques in-depth as we go along. You just need to watch the action, enjoy all of the recipes prepared, and sip a glass of wine.

 

 

How do I register for a cooking class?

Registration for classes can be done online, in-store, or over the phone at 919-322-2458.

Should I register for a class with a waitlist?

If a class is in waitlist status, you can add your name to the waitlist. You do not need to submit any payment information until a spot becomes available. If an opening becomes available, you will be contacted by phone or email. Please complete both day and evening phone numbers. Your credit card information will be required at the time you accept a spot in the class.

Do I need to bring anything with me to the class?

Just your appetite for food and learning! We will provide all food and equipment necessary to prepare the meal, as well as printed recipe handouts.

What is the dress attire when attending a cooking class?

We ask that you wear comfortable, casual clothing and flat, comfortable shoes. If you are taking a Hands-On class, please do not wear open toed shoes or sandals.

Do I get to taste what is prepared?

Yes! In an Interactive class, the chef will prepare generous tastings of everything that is on the class menu. In a Hands-On class, you will be working together with the chef to cook and taste everything on the menu.

Our students rarely go away hungry! You may be served tastings one at a time, or all at once at the end of class depending on the chef's menu. The cost of the class includes a generous tasting of everything prepared, along with a glass of wine that is served with the meal.

What if I have a food allergy?

We understand that there are a number of people with allergies to certain foods.  While we will try to accomodate you to the best of our ability, please understand that our chefs spend weeks preparing their menus and logistics for their classes, and it is very difficult for them to change their plan at the last minute.  Please also know that we have one kitchen, and a variety of food items may come in contact with each other.  If you have a specific food allergy, please call us at least one week before class and we would be happy to see if there are any possibilites to accomodate you.

Are there cooking classes for beginners?

Our classes are intended for all levels of students, from beginners to experts. In every class, you will learn the recipes from the menu for that day as well as many more tips and techniques for everyday cooking.

How many people are in the classes?

Classes range in size depending on class style. An Interactive class may have 20 people, while a Hands-On class will be limited to a maximum of 12 people.

How long are your classes?

Class length varies depending on the subject, class style, and menu. Typically, classes are two hours in length. If any class is scheduled to last 3 hours or more, we will highlight it in the class listing.  

What time should I arrive? 

Classes will start promptly at the time scheduled, so we recommend arriving at least 15 minutes prior to the start of class.

What is the minimum age for participating in a cooking class?

There is a minimum age of 14 for our "adult" classes. Adult classes are those that do not specifically note the age range for which the class is designed. Anyone between the ages of 14 and 17 must be accompanied by an adult 18 or older. In order to ensure a safe and pleasant learning experience for all students, no young children or babies are allowed to accompany you in a class.

Do you offer Kids and Teen cooking classes?

Yes! We have classes for both kids and teens, and tailor the instruction to the age group. We offer a variety of classes that are sure to help them build lifelong kitchen and cooking skills in a fun learning environment.

  • Kids: Kids cooking classes are limited to children between the ages of 7 to 12.
  • Teens: Our teen classes are limited to the ages of 13 to 18. 

Is there a student discount for items in your store?

Whisk is pleased to offer you a discount on your post-class purchases.

All cooking class students receive 10% OFF ALL REGULARLY priced merchandise. The discount is valid up to 7 days after the date of your class and is good for most anything in the store with the following exceptions:  Cooking Classes, Electrics, Gift Cards, Special Orders, Food, Already Discounted Items, and Prior Purchases. Cannot be combined with other offers.

Do you sell Cooking Class Gift Cards and in what increments?

Yes! Gift cards are available in any increment. They can be purchased online, in-store, or over the phone at 919-322-2458. Whisk’s Cooking Classes are perfect for anyone on your list!

Can I bring my own alcoholic beverages to a cooking class?

No, but we serve wine and beer in most classes. For a private event, we can accommodate special arrangements.

Is it safe to use my credit card on Whisk’s site?

Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately.

What is your cancellation policy?

We understand that life happens and emergencies do occur. However, we also hope you understand our commitment to all of our students and the preparation that goes into creating a successful class. For this reason, we ask that if you are unable to attend a class, you must notify us 72 hours in advance of the scheduled class time to receive a refund or credit towards another class. Within 72 hours of a class, all cancellations are non-refundable. If you cannot attend a scheduled class, we encourage you to send someone in your place. In this case, please call ahead and notify us of the participant change.

If for any reason Whisk needs to cancel or reschedule a class, you will be notified 24 hours prior to the class and given the option of attending the rescheduled class, credit for another class, or a full refund. We reserve the right to cancel classes due to chef illness or insufficient enrollment, and will give you 24 hours of notice if this is the case. If we cancel a class due to inclement weather, we will notify you as soon as that decision is made and fully refund your registration; but if we hold a class, there will be no refunds due to the weather.

Do you offer private classes or parties?

Yes! Whisk would love to host a private cooking class for you and a group of family or friends. Call us for more information on our private cooking events.

What do I need to do to book a private class?

Just come in the store or contact our Head Chef and Event Manager, Jennifer, at 919-608-3669. Our calendar books up quickly, so please call now to reserve the date for your event. We do ask for a deposit of 50% of the class cost to reserve the date for you. The deposit is refundable if you need to cancel and do so at least one month in advance of the class date.

When do I need to provide a final head count?

We will need a final head count at least one week prior to the class.

Can I add-on a take home gift for my guests?

Yes, we will work with you to select the perfect take home gift(s) for your guests.

Can I volunteer to help for a class?

Yes! We invite you to join Whisk’s Cooking Class Assistant program, which is a great way to learn, save on cooking classes, and work flexible, part-time hours.

To apply, please e-mail our Culinary Manager Joan Baumer at:  joan@whiskcarolina.com.

Whisk Kitchen | A Community of Cooks

“I think cooking and food is something that unites everybody. Being able to share that with our friends and our neighbors people that we meet here in the store is something that really, really makes us feel like we are sharing our passion. Diane and I started this business with the idea of building a community of cooks but the true test of that is does the community build on itself and take a new life of its own? And that's really what's happened We've got the community of chefs and that's profession based and they cook in a restaurant Then we've got assistants who help out in the kitchen passionate cooks, people who just love to be around the kitchen. Our customers are a big community. We try to bring people into the store we try to educate them, entertain them, and inspire them. It's the sharing of the food and the technique and the skills that makes it so delightful. Whether it is sharing through a class, a party. Sharing tools that can make cooking more fun, easier. There is no other cooking store that has the inventory that they have. I get the expert advice as well as the product I'm looking for. This store is built with over 15,000 different, unique items. and all of those tools have a purpose. We've got the tool that will provide value, and also help them accomplish whatever they want to accomplish. When students come in for our classes they can expect great training, technique, fun, and a party! But they can pick and choose what they want We have some students that come in so they can up their game We've got other students who might come in for a Friday or Saturday night They're getting a show, they are getting technical training but they sit back, relax, sip on a glass of wine and it's their choice how much they participate. I love that look on a persons face when they go "oh my gosh, I can't wait to go home and try this out" Literally, cooking changes the chemical compounds in food Figuratively, cooking changes the way you eat, it changes the way people interact together, and it changes your experience. It's in that process, where you're sitting together, you're cooking you're learning about what's being cooked, but really what's happening is you're starting to talk about life stories. It's through those life stories that you end up getting enriched yourself because it just broadens your experience Everyone has to sustain themselves and if we can do it together in the kitchen it's something that we really want to nurture in our community. We are really, truly a community of cooks and people love it.”